After adding quick replies to your Trengo-inbox, you’re always able to edit them later. In this article, we’ll show you how to do this.
Edit a quick reply
Follow the steps below to edit a quick reply in Trengo.
1. Navigate to Settings > Settings > Quick replies and select the quick reply you’d like to edit;
2. Edit your quick reply;
ℹ️ You can also delete your quick reply by clicking ‘Delete’ in the right bottom corner.
Don’t forget to click ‘Save changes’ after editing your quick reply.