With Trengo, you’re able to host your own help centre to help your customers find answers to their questions quickly, and with that take pressure off your customer support team so that they can focus more on incoming queries. In this article, we’ll show you how to add a help centre to your Trengo account.
Add a help centre to your Trengo account
Follow the instructions below to add a help centre.
1. Navigate to Help Centre and click the ‘plus’ icon or ‘Add Help Centre’;
2. Create your help centre;
1. Company name: Add your company’s name.
2. Languages: Choose the language(s) you’d like your help centre in. Do note that articles will not be translated automatically.
3. Default language: In case you added multiple languages, choose the default language of your help centre.
Click ‘Create help centre’ to add the help centre to your account.
