By adding your help centre to your website widget, you're allowing your site visitors to quickly find the answers they are looking for, before reaching out to you. In this article, we’ll show you how to do this.
Add a help centre to your website widget
You can add your Trengo help centre to your website widget by following the steps below.
1. Navigate to Settings > Settings > Web widgets and select your website widget;
2. Click ‘Help centre’ from the list of possible channels you can add;
3. Set up your help centre;
1. Enabled: Enable your help centre for the website widget here.
2. Channel: Select the help centre you want to connect to your website widget.
ℹ️ In case you’re hosting your help centre on a custom domain, make sure to send us an email to get your SSL certificate. Help centres without one won't appear in your widget.
Don’t forget to update your widget, by clicking ‘Update widget’.
