Adding a help center to your Trengo account

To add a help center to your Trengo account, you need to have an admin account.

  1. Go to the help center using the Help center icon in the left sidebar menu.
  2. Click on the green + sign to add a help center to your Trengo account.
  3. Fill out the form:
    1. Company name
      Give your help center a name.
    2. Languages
      Select the languages you want to support in your help center.
      Note: articles will not be translated automatically. 
    3. Default language
      Select the default language for your help center.

  4. Click on 'Create help center'.

Awesome 🎉. Now that you've added a help center channel to your Trengo account, let's learn about the anatomy of a help center at Trengo.

You can always edit your help center's settings by:

Going to your help center >settings.