With Trengo, you’re able to host your own help center to help your customers find answers to their questions quickly, and with that take pressure off your customer support team so that they can focus more on incoming queries. In this article, we’ll show you how to add a help center to your Trengo account.
Add a help center to your Trengo account
Follow the instructions below to add a help center.
1. Navigate to Help Center and click the ‘plus’ icon or ‘Add Help Center’;
2. Create your help center;
1. Company name: Add your company’s name.
2. Languages: Choose the language(s) you’d like your help center in. Do note that articles will not be translated automatically.
3. Default language: In case you added multiple languages, choose the default language of your help center.
Click ‘Create help center’ to add the help center to your account.