After adding ticket results to your Trengo-inbox, you’re always able to edit them later. In this article, we’ll show you how to do this.
Edit a ticket result
Follow the steps below to edit a ticket result in Trengo.
1. Navigate to Settings > Settings > Ticket results and select the ticket result you’d like to edit;
![](https://cdn.prod.website-files.com/65361e47b48ed882c2549852/65361e47b48ed882c254ab2b_TR_edit_Step%201.webp)
2. Edit your ticket result;
![](https://cdn.prod.website-files.com/65361e47b48ed882c2549852/65361e47b48ed882c254ab2d_TR_edit_Step%202a.webp)
ℹ️ You can also delete your ticket result by clicking ‘Delete’ in the right bottom corner.
![](https://cdn.prod.website-files.com/65361e47b48ed882c2549852/65361e47b48ed882c254ab2e_TR_edit_Step%202b.webp)
Don’t forget to click ‘Save changes’ after editing your ticket result.