Broadcasting explained

With broadcasting, you can proactively interact with your customers by starting one-to-many messaging via WhatsApp Business or SMS.

Broadcasting features

By using broadcasting in Trengo, you can achieve the following.

🔘 Easily initiate conversations or share information with a large group of customers and leads with one single broadcast message.

🔘 Save time (and money) and never forget to send important announcements or updates by having the option to send a broadcast message straight away or schedule it for a later time.

🔘 Monitor all your sent, scheduled, in-progress, and failed broadcasts in your broadcasting overview, and quickly check all the details of your sent message.

🔘 Personalize your broadcast message by using variables in your message to automatically add the name of the receiver, inform your customers about a specific discount, or add any other information from the contact and profile fields in your Trengo account.

Learn everything about WhatsApp Broadcasting or SMS broadcasting by following the links provided, or check out this Trengo Help center article, if you’re ready to send out your first broadcast.