After adding quick replies to your Trengo-inbox, you can now use these quick replies in your conversations. In this article, we’ll show you how to do this.
Use a quick reply in a conversation
Follow the steps below to use a quick reply in a conversation.
1. Navigate to the conversation and click the ‘quick replies’ icon;
![](https://cdn.prod.website-files.com/65361e47b48ed882c2549852/65361e47b48ed882c254ab13_QR_use_Step%201.webp)
2. Select the quick reply you’d like to use in the conversation;
![](https://cdn.prod.website-files.com/65361e47b48ed882c2549852/65361e47b48ed882c254ab14_QR_use_Step%202.webp)
ℹ️ You can also type ‘/qr’ in the text box, which lets you pick your quick reply as well.