Adding SMS to your website widget

By adding SMS to your website widget, you're allowing your site visitors to easily reach you send you an SMS via your website. 

To add SMS to your website widget you need: 

  1. to be an account admin
  2. an added website widget
  3. an added SMS channel

To add an SMS channel to your widget, take the following steps: 

  1. Go to your navigation panel >settings >settings >website widget and select the widget you'd like to add your email to.
  2. From the list, select 'SMS'.

  3. Next, enable your channel by ticking the radio button.

  4. Select your SMS channel. 
  5. Enable 'Conversation form' if you want your visitors to be able to leave their phone number. Otherwise, untick the radio button. 

Make sure to save your progress by clicking on 'Update widget'. 

Great. 👏🏼 Your site visitors will now be able to send you an SMS directly through your website.