By adding SMS to your website widget, you're allowing your site visitors to easily reach you through SMS via your website. In this article, we’ll show you how to do this.
Add SMS to your website widget
You can add your SMS channel to your website widget by following the steps below.
1. Navigate to Settings > Settings > Web widgets and select your website widget;
2. Click ‘SMS’ from the list of possible channels you can add;
3. Set up your SMS channel;
1. Enabled: Enable your SMS channel for the website widget here.
2. Channel: Select the SMS channel you want to connect to your website widget.
3. Conversation form: When enabled, the visitor is able to leave their phone number to receive an SMS to easily initiate the conversation.
Don’t forget to update your widget, by clicking ‘Update widget’.
