Before you get started connecting the WhatsApp Business API to your Trengo inbox, Trengo offers the possibility to test out this functionality. You need an ‘Admin’ account in Trengo and a number that is connected to WhatsApp.

Try out the WhatsApp Business API

To try out the functionality, follow the steps below.

1. Head to Settings > Channels > WhatsApp Business and click ‘Test WhatsApp Business’;

2. Scan the QR code or enter your phone number, and follow the provided instructions;

3. A ticket gets created in Trengo and you can start communicating.

ℹ️ If you’re ready to connect your WhatsApp number to the WhatsApp Business API, feel free to follow this link to get started.