Connecting Slack with your Trengo-inbox allows you to easily share Trengo-conversations in Slack.

Integrating Slack

Follow the steps below to integrate Slack with your Trengo-inbox.

1. Navigate to Settings > Settings > Apps & Integrations;

2. Select ‘Apps’ and click the ‘plus’ button;

3. Give your app a name, select ‘Slack’ from the ‘App type’ dropdown, and click ‘Save changes’;

4. Navigate to your inbox, select a ticket, and find the ‘Slack’ app in your right sidebar. Click ‘Log in’ and log in with your Slack credentials.

After logging in, you’ll now be able to send a conversation through to a channel in Slack, and add a message to it, by opening a conversation and checking the right sidebar.