Please be aware that this integration is available for customers on the Pro plan.

With Trengo's Integration Hub, connecting your Shopware account to your Trengo Inbox is a breeze. Please ensure you are an Admin in both Trengo and Shopware before proceeding. Establishing connection between Trengo and your Shopware account includes two parts:

Part 1: Create an Integration in your Shopware account

You can use this link to add, manage, or edit an integration in Shopware. Please note that you will need your Client ID and Client Secret when installing Shopware app in Trengo in Part 2.

Part 2: Add Shopware into your Trengo account

1. Navigate to Trengo Settings, then select 'Settings', followed by 'Integrations'.

2. Select 'E-commerce', then click the 'Shopware' card to open the description interface.

3. Click 'Install Integration' in the top right corner to open the installation modal.

4. Enter your Shopware shop domain - URL to your store without https:// prefix.

5. Enter your Client ID and Client Secret in the corresponding fields. This is the data that you can access and copy after you’ve created an integration in Shopware.

6. Enter the Domain URL that is specific to your organisation in Shopware. This is usually a so-called 'Admin URL' or 'Domain URL'. You can enter the URL that you’ve used in Shop Domain Field.

7. Click 'Install Integration'.

8. Congratulations! You can begin using Shopware and Trengo together in your Inbox!