Please be aware that this integration is available for customers on the Pro plan.

With Trengo's Integration Hub, connecting your BigCommerce account to your Trengo Inbox is a breeze. Please ensure you are an Admin in both Trengo and BigCommerce before proceeding.

1. Navigate to Trengo Settings, then select 'Settings', followed by 'Integrations'.

2. Select 'E-commerce', then click the 'BigCommerce' card to open the description interface.

3. Click 'Install Integration' in the top right corner to open the installation modal.

4. Enter your API Access token - please make sure you’ve created a Store API Account in your BigCommerce environment.

5. Store hash - This link (URL) is specific to your store in BigCommerce. Please make sure to follow the required format of the hash: simply add the middle part of the URL in the field. Usually, this is the name of your specific store.

6. Enter the Domain URL that is specific to your organisation in BigCommerce. This is usually a so-called 'Admin URL' or 'Domain URL'. You can use the same link as Store Hash here.

7. Click 'Install Integration'.

8. Congratulations! You can begin using BigCommerce and Trengo together in your Inbox!