After adding labels to your Trengo-inbox, you can now add these labels to your conversations. In this article, we’ll show you how to do this.
Add a label to a conversation
Follow the steps below to add a label to a conversation in your inbox.
1. Navigate to the conversation and click the ‘label’ icon;
![](https://cdn.prod.website-files.com/65361e47b48ed882c2549852/65361e47b48ed882c254ab1a_Labels_conver_Step%201.webp)
2. Select the label you’d like to add to the conversation;
![](https://cdn.prod.website-files.com/65361e47b48ed882c2549852/65361e47b48ed882c254ab1b_Labels_conver_Step%202.webp)
3. The label is now shown above the conversation.
![](https://cdn.prod.website-files.com/65361e47b48ed882c2549852/65361e47b48ed882c254ab17_Labels_conver_Step%203a.webp)
ℹ️ You’ll also find the label in your ticket overview.
![](https://cdn.prod.website-files.com/65361e47b48ed882c2549852/65361e47b48ed882c254ab1c_Labels_conver_Step%203b.webp)