How to quickly search for a conversation

In addition to finding a certain contact or profile, it's also possible to find a specific conversation based on a certain title or even a substantive word. This can be done by simply using the search function in the overview of all tickets.

A conversation isn't only easy to find, it's also possible to search for a specific filter in the filter itself, for example a channel (type), a colleague, a team or a label. Super convenient, because in that way the right information is found in no time!