Responding to comments on Facebook posts in Trengo

Respond to comments, mentions, and feed messages from your inbox. 

Responding to comments 

After a post has been published on Facebook, the post will enter as a conversation in your inbox. Every comment that is received on that post, will be added to that conversation. 


You can see that this also helps you to monitor the likes of the posts. 

To answer to these comments simply: 

  1. Click on the conversation from the overview in New. 
  2. Assign the conversation to yourself. 
  3. There are two ways to reply to the comment: 
    1. Reply in general, by writing your message immediately in the field:
       
    2. Reply directly to a specific comment, by clicking on "reply" below that comment:

      You can also choose to just like the reply.