Sending SMS with Trengo

Here's how you send out SMS in the Trengo inbox:

  1. Start a new conversation as usual and select the right sender channel.

  2. Next, select your recipients. Here it's important that you use the right international phone number format.

    πŸ‡³πŸ‡± 316 instead of 062
    πŸ‡¬πŸ‡§ 4479 instead of 079
    πŸ‡ΊπŸ‡Έ 1202 instead of 0202

  3. Insert your message and click on send.
    Note that there is a maximum amount of 160 characters set to SMS. Should your SMS exceed the maximum amount, several messages will be created and charged to your Trengo account.


If you're sending out SMS to European customers, we'd advise you to check if your SMS is GDPR compliant.