In addition to simply communicating via email by means of the Trengo inbox, there are a number of other options within the conversation or message itself. These possibilities are represented by the three dots (see the image below).
Options for a single message
By clicking on the three dots next to the recipient or sender of a message, a menu is opened that states what can be done with this separate message. These actions are only performed with that message within the conversation; nothing happens with the other messages within the conversation. What options are available?
In Trengo, messages are compressed into a standard format. By clicking on "Show original", the original layout is shown. If messages are merged by another email system into a single message, these with an "original" display also appear in this message.
Open message in external screen
This function displays the message as a pop-up, in front of the Trengo screen.
Send one received message to another recipient.
Print a single message.
Delete a message from the conversation. (A message that has already been sent will remain sent. The message will only be removed from Trengo.)