Screensharing in Livechat

You can now give your website visitors the opportunity to share their screen with you in a live-chat session. 

How to enable screensharing

Our Screensharing feature works with "Surfly", so in order to be able to enjoy this feature a Surfly Business Plan is needed for one agent. 

  1. Create a Surfly Business account and login to the account. 
  2. Navigate to Settings.  
  3. Over here, the "Widget key is shown". Copy this Key.
  4. In Trengo, navigate to Settings --> Website Widget --> Website chat. 
  5. Paste the key next to "Sreen sharing via Surfly".
  6. Click on "Update widget" to activate the feature.