It is now possible to monitor responses to Facebook posts and posts on your wall. Responding quickly to a question or comment under a post has never been this easy!
Enable Facebook social monitoring
Enabling this functionality is very easy and can be arranged within a few steps.
- Navigate to Settings -> Facebook in Trengo
- If a Facebook page is already linked, edit it or add a new page via the green + button.
Linking a new Facebook page is described here.
- Make sure that the "Feed Messages" button is switched on (green).
- Save the channel to activate the change.
From now on, responses and messages on your Facebook wall will also arrive in Trengo.