Process wall posts and Facebook responses in Trengo

It is now possible to monitor responses to Facebook posts and posts on your wall. Responding quickly to a question or comment under a post has never been this easy!

Enable Facebook social monitoring

Enabling this functionality is very easy and can be arranged within a few steps.

  1. Navigate to Settings -> Facebook in Trengo
  2. If a Facebook page is already linked, edit it or add a new page via the green + button.
    Linking a new Facebook page is described here
  3. Make sure that the "Feed Messages" button is switched on (green).
  4. Save the channel to activate the change.

From now on, responses and messages on your Facebook wall will also arrive in Trengo.