Attaching Telegram to Trengo

To attach Telegram to your account, you have to create a Bot account. This is a special type of account, which is suitable to attach to external applications. Follow the instructions below.


  1. Install Telegram on your computer, desktop.telegram.org.
  2. Link Telegram to your personal phone number (if you don't have an account).
  3. When Telegram has started, initiate a conversation with “BotFather“.
  4. Type "/newbot" and send the message.
  5. Typ the name of your Bot.
  6. Pick an unique username for your bot. This name must end with _bot or Bot.
  7. If the unique username is accepted, you will receive an token (the password for your Bot). Fill in the token and your username in the form.