To approach a customer again in a new way, based on a conversation from a while ago? Then it is useful to read through the history, to be able to refer to it. How great would it be if the new message can be placed next to the history, to ensure that the right information is shared? Open a message to be written in a new window and put both conversations side by side!
Open message in a new window
It works very easy! In the message to be written a button is built in, right next to CC and BCC. By clicking on this, the message is created with its own window, which can be shown next to the window in which Trengo is running. So you can run two conversations next to each other and easily take over information.