To make sure the Help Center is visible and recognizable for your customers, you can adjust the Help Center's Settings:
Within these settings you can set up the following general features:
Publish your Help Center to put it online and visible for your customers.
- Company Name
The name of the organization that will be displayed in the Help Center here:
The languages you want your Help Center to be displayed in.
💡 Note: You need to write the translations for every Category, section, and article yourself. This can be done within the article, category, or section itself.
- Default language
If you work with a Help Center in multiple languages, the language in which the Help Center will be displayed for the visitor is depending on that person's browser settings. So if the browser is set to English and you have an English translation of the Help Center, it will appear in English.
The default language is the language in which the Help Center will appear in case you don't have a translation for that person's browser language.
- Help Center title
The title of the Help Center, which will be displayed here:
💡Note: if you have multiple /languages in your Help Center you can translate the title in all languages here as well.
- Homepage URL:
The link back to the homepage, which will be reached via this link:
💡Note: there will be only one Homepage URL, no matter how many translations you add.
There are plenty more options to adjust the Help Center to the wishes of the organization. The following articles will help you to: