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Voice and SMS
Learn how to set up Voice and SMS channels in Trengo.
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Voice and SMS
Adding a Voice channel
(4)
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Adding Voice to your Trengo inbox
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Setting up Voice with your Twilio account
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Setting up Voice with your Voys account
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Setting up Voice with your SIP carrier
Voice features
(4)
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Setting up an IVR menu
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Recording voice calls
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Managing your voice greetings
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Allowing calls outside business hours
Voice Settings
(4)
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Configuring your voice queue
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Enabling your voicemail
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Enabling call overflow
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Adjusting your outbound number
Adding an SMS channel
(1)
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Adding SMS to your Trengo inbox
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Setting up Voice with your Voys account
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Setting up an IVR menu
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Adding Voice to your Trengo inbox
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Setting up Voice with your Twilio account
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Configuring your voice queue
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