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Video Tutorials

Learn how to work in Trengo with some quick videos
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API Documentation

Developer documentation for further customization

Knowledge base

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Getting started
Everything you need to know to get you started with Trengo.
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Working in Trengo
Getting started as a user of the Trengo inbox.
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Trengo account
Learn about your Trengo account, your team's access, bills and financing.
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WhatsApp Business
How to set up WhatsApp Business, create templates and other useful information.
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Email
Learn how to set up email channels, create auto replies and other email settings.
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Social media channels
Set up Facebook, Instagram, GBM, Telegram and WeChat in Trengo.
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Voice and SMS
Learn how to set up Voice and SMS channels in Trengo.
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Website chat and Website widget
How to set up a website chat channel, create and place a website widget.
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Broadcasting
Send messages to groups of people via SMS or Whatsapp Business.
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Integrations
Retrieve and share information with other applications.
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Help Center
Learn how to set up structure your Help Center, write articles and all other settings.
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Automation
Increase efficiency and save time by automating repetitive workflows.
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Productivity
Great features that will help you to work more efficiently in Trengo.
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Team Chat
How to use Team Chat, create groups of colleagues and other information on Team Chat.
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Customer Satisfaction
How to set up and send out customer satisfaction (CSAT) surveys using Trengo.
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Trengo Analytics
Monitor the inbox' performance by checking the reports of your Trengo analytics.
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Beta Features
Features and functions currently being tested by Trengo

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